If you don't like it, don't go back
IN THIS blinkered, bag-of-shite life that we endure, badgered by targets and rankings, it still comes as a surprise that prisoners of the Devon and Cornwall Police are being asked to fill out a 'customer satisfaction survey' after spending a night in the cells.
Rapists, paedos, thugs, drunks and fiddling NuLabour MPs are being asked to rate their incarceration experience based on the quality of the food, the cleanliness of their cell, the lighting and air temperature, the quality of the towels provided and how 'safe' they felt. (Safe? They're in the fucking nick. How safe can you get?)
The full list extends to 41 questions and also includes requests for ratings on bell/buzzer instruction, the provision of outside exercise if requested, the suitability of any reading material provided and whether or not lags were sufficiently instructed in how to make a complaint.
The clown in charge of this madcap pandering to miscreants is Chief Inspector Ivan Trethewey, the force's 'Head of Custody' who, in the weasel words of modern Britain, says: "I wanted a reality check: what I think the service is that we are providing versus what detainees tell us we are giving them."
The last time I spent a night in the nick (Good Friday, 1975, since you ask), customer satisfaction surveys were a bit thin on the ground. I was on my way back from a football match in a car we'd borrowed from a bloke we didn't actually know. I was booted across the concrete of a service station, 'accidentally' had my head smashed against the roof of the van as we were loaded up, 'fell down' the stairs at the nick and was given one paper plate of cold baked beans and two cups of machine tea a day, before being chucked out 64 hours later on Bank Holiday Monday morning, penniless and 150 miles from home.
But it certainly worked for me. I haven't been back since.
Rapists, paedos, thugs, drunks and fiddling NuLabour MPs are being asked to rate their incarceration experience based on the quality of the food, the cleanliness of their cell, the lighting and air temperature, the quality of the towels provided and how 'safe' they felt. (Safe? They're in the fucking nick. How safe can you get?)
The full list extends to 41 questions and also includes requests for ratings on bell/buzzer instruction, the provision of outside exercise if requested, the suitability of any reading material provided and whether or not lags were sufficiently instructed in how to make a complaint.
The clown in charge of this madcap pandering to miscreants is Chief Inspector Ivan Trethewey, the force's 'Head of Custody' who, in the weasel words of modern Britain, says: "I wanted a reality check: what I think the service is that we are providing versus what detainees tell us we are giving them."
The last time I spent a night in the nick (Good Friday, 1975, since you ask), customer satisfaction surveys were a bit thin on the ground. I was on my way back from a football match in a car we'd borrowed from a bloke we didn't actually know. I was booted across the concrete of a service station, 'accidentally' had my head smashed against the roof of the van as we were loaded up, 'fell down' the stairs at the nick and was given one paper plate of cold baked beans and two cups of machine tea a day, before being chucked out 64 hours later on Bank Holiday Monday morning, penniless and 150 miles from home.
But it certainly worked for me. I haven't been back since.